Privacy Policy

At Yamco Education, your privacy isn’t an afterthought — it’s part of how we earn your trust. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it.

For info on cookies, refunds, or terms of service, please see our separate pages:

What We Collect

We collect only what’s necessary to provide you with academic support — no unnecessary snooping.

You may share:

  • Name, email, phone number

  • Course/subject details, assignment/project info

  • Any files, instructions, or communication history

  • Optional: academic level, university details, or deadlines

  • Payment details (processed securely via trusted gateways — we don’t store card info)

Why We Collect It

We use this information to:

  • Respond to your queries and requests

  • Match you with the right expert or mentor

  • Deliver assignment help, mentorship, or tutoring services

  • Keep records of communication for quality and clarity

  • Send status updates or important notifications (no marketing spam)

We do not sell or share your information with outside marketers. Ever.

Who Can Access Your Data

Only the Yamco team members who need your info to support you — like our tutors, academic advisors, or tech support — can see your data. All staff follow strict confidentiality agreements.

Your payment information? It’s handled externally by secure, encrypted processors. We never see your full card or banking details.

How We Store and Protect Your Info

  • All data is stored securely on trusted, encrypted platforms

  • Internal access is role-based and logged

  • We routinely review access logs and system security

  • If you request deletion of your data, we act within 7 working days

Your Rights

  • You’re in control of your data. At any time, you can:

    • Request to see what we’ve stored

    • Ask us to update, fix, or delete your information

    • Unsubscribe from messages

    • Withdraw consent or close your account entirely